How our escrow works

Understand the route from storefront checkout to delivery and release.

Updated November 3, 2026

A buyer discovers a specialist on the hub, opens their independent storefront and chooses a fixed-price service or agrees a quote. Checkout takes place from that storefront; the live platform processes payment through its Stripe account.

Paid orders move to In Progress when the specialist starts. Work must start within 48 hours, or the buyer can request a full refund without opening a dispute.

After delivery, the buyer can accept, request agreed revisions or open a dispute. Without a revision or dispute, the order automatically completes after 3 days. A 7-day late-dispute window follows automatic completion for missing or materially nonconforming work.

Stripe is a payment processor, not a licensed escrow provider. Connected-account payout delays are subject to Stripe eligibility and country rules. The static website demonstrates the workflow and does not move money.